Shipping policy
Overview
This Shipping Policy explains how orders are processed, shipped, and delivered when you purchase from Angle. All orders are shipped from our fulfilment location within the European Union.
1. Order Processing
Orders are typically processed within 1–2 business days after payment has been confirmed.
- Orders are processed Monday to Friday, excluding public holidays.
- You will receive an order confirmation email after your purchase and a second email with tracking information once your order has been dispatched.
You will receive a confirmation email once your order has been accepted and a second notification when your order has been shipped.
2. Shipping Times
Estimated delivery times after dispatch:
- Portugal: 1–2 business days
- Spain: 2–5 business days
- European Union: 3–10 business days
Delivery times are estimates only and may vary depending on your location, the carrier, and circumstances beyond our control.
3. Shipping Costs
Shipping costs are calculated at checkout based on the delivery destination. Any applicable shipping fees will be displayed before you complete your purchase.
4. Tracking
All orders include tracking. Once your order has been dispatched, you will receive an email containing your tracking number so you can monitor your shipment.
5. Delivery Responsibility
We are responsible for your order until it is delivered to you or to a person you have authorised to receive it.
If your order arrives damaged or is lost during transit, please contact us at hello@angletshirts.com and we will work with the carrier to resolve the issue as quickly as possible.
6. Delays
Although we aim to deliver orders within the estimated delivery times, delays can occasionally occur due to circumstances outside our control, including:
- carrier delays
- severe weather conditions
- customs processing (where applicable)
- periods of exceptionally high shipping volumes
If your order is significantly delayed, please contact us at hello@angletshirts.com.
7. Incorrect Address
Please ensure that your shipping address is complete and accurate before placing your order. If an order is returned to us because the address provided was incorrect or incomplete:
- additional shipping charges may apply to resend the order;
- we will contact you to arrange re-delivery.
8. Stock Availability
We make every effort to keep our inventory up to date. In the unlikely event that an item becomes unavailable after you have placed your order, we will contact you as soon as possible to offer one of the following options:
- a full refund;
- a replacement product (if available); or
- waiting until the item is back in stock.
9. Multiple-Item Orders
Whenever possible, all items in your order will be shipped together.
If we need to send your order in more than one shipment, we will notify you and provide tracking information for each parcel.
10. Contact
If you have any questions regarding your order or delivery, please contact us at: hello@angletshirts.com
We aim to respond within 1–2 business days.